Safestor® – Self storage insurance

SafestorPondLogo_largeSafestor provides the broadest coverage and lowest premiums so you can have peace of mind knowing that your goods will be replaced should there be an unfortunate occurrence while they are in storage.

Purchasing protection is optional. However, you are required to maintain insurance covering your goods for as long as they are in storage at a U-Haul facility.

Benefits for you, the customer.

We offer low-cost coverage packages designed specifically for your goods while stored in a U-Haul facility. We also provide a convenient pay with your rent program, so there is no additional forms to fill out or to mail.

If your goods are worth storing, they are worth protecting. While U-Haul takes precautions to provide a clean, dry and secure environment to store your property, we are not responsible for damage. Please don’t assume that you are covered and be sure to check with your insurance carrier in regards to coverage.

Safestor covers loss or damage caused by:


Vermin Vermin – Rats are ranked as the second most successful mammalian species living on Earth today – behind us humans, of course. Rats can reproduce young four to six times a year having litters of four to ten. Once they have reached the age of three to six months, they have the ability of reproducing.
Resource: Have a Heart Wild Animal Control
Fire Fire – In 2011 there were 98,500 non-residential structure fires with an estimated loss of $2,639,000.00.
Resource: US Fire Administration
Burglary Burglary – Victims of burglary offenses suffered an estimated $4.6 billion in lost property in 2010; overall, the average dollar loss per burglary offense was $2,119.
Resource: Federal Bureau of Investigation
Vandalism Vandalism – A term derived from the Roman language and it represents a tribe. Vandals were an ancient Roman tribe known for their destruction, and they would destruct anything that came their way. If they were angered, then they could destroy beautiful architectural buildings and other public property.
Resource: Legal Advice Help
Explosion Explosion – The most common artificial explosives are chemical explosives, usually involving a rapid and violent oxidation reaction that produces large amounts of hot gas.
Resource: Wikipedia
Leaking-Water Leaking-Water – Property damage resulting from water damage due to plumbing failures and freezing pipes is the third most common cause of homeowner loss.
Resource: Leak Defense System
Building-Collapse Building Collapse – When internal load bearing structural elements fail, a building will collapse into itself and exterior walls are pulled into the falling structure. This scenario may be caused by construction activity, an earthquake, or fire. Alternatively, if the structural failure is caused by an explosion or natural forces such as weather, the building may collapse in an outward direction.
Resource: Occupational Safety and Health Administration (OSHA)
Tornado Tornado – The United States has an average of 1,253 tornadoes touch down per year.
Resource: National Climatic Data Center
Hurricane Hurricane – Every second, a large hurricane releases the energy of 10 atomic bombs.
Earthquake Earthquake – One earthquake is felt approximately every 30 seconds somewhere in the world.
Resource: Center for Earthquake and Information
Lightning Lightning – Damage costs from lightning are estimated at 4-5 billion each year in the U.S. Lightning is the most dangerous and frequently encountered weather hazard people experience each year.
Resource: Hamilton Lightning Protection
Smoke Smoke – Causes damage in a number of ways. It does not have to be from a big fire. Stains, fumes, odors, and toxic byproducts from smoke can have harmful effects on a building’s interior, furnishings, and personal possessions.
Resource: eHow
Hail Hail – Hail causes about $1 billion dollars in damage to property and crops each year.
Resource: National Oceanic Atmospheric Administration (NOAA) 
Wind Wind – Once winds exceed 135 knots (250 km/h), homes completely collapse, and significant damage is done to larger buildings. Total destruction to manmade structures occurs when winds reach 175 knots (324 km/h).
Resource: Wikipedia 

Items not covered by Safestor:

  • Jewelry
  • Financial records
  • Currency
  • Deeds & documents
  • Works of art
  • Antiques
  • Securities
  • Stamps
  • Watches
  • Precious stones
  • Furs
  • Garments trimmed w/ fur
  • Motorized vehicles (licensed or not, such as motor scooters, ATVs, motorcycles, and/or lawnmowers).

No coverage for loss caused by or resulting from war, flood (or surface water), or climatic conditions like rust or mildew.



For Safestor and Safestor mobile; all exclusions are explained in the Certificate of Coverage details.

Your Safestor policy may include conditions that are required by the laws of your state. If you purchase Safestor, self storage insurance, please review the full policy, including endorsements for a full description of your coverage. A copy of the Safestor policy and/or endorsements affecting your state are available upon request. To request this Safestor information, please contact us. This program may or may not be in excess of what your current insurer already provides. Please check with your insurer to see if your insurance will cover property in a rented storage room.

Repwest Insurance Company is a United States insurance company incorporated under the laws of the State of Arizona and is licensed to sell insurance products in all states and the District of Columbia, excluding Hawaii and Canada. All products are not offered in all states. Please refer to the product pages for applicable states of coverage. The descriptions of Repwest Insurance Company’s insurance products and services on this World Wide Web site are provided for your general information. The insurance products and services are subject to the terms and conditions of the policies issued. Please review your policy when received for complete information. Product availability varies by state. Repwest Insurance Company makes no representation that the content provided is applicable or appropriate for use in other locations.

Safemove, Safestor and Safetow are subject to exclusions set forth in the U-Haul rental and storage rental contract. Safemove, Safestor and Safetow are not liability insurance and each is optional. Some portions of these protection packages are underwritten in the USA by Repwest Insurance Company, Phoenix, Arizona. In Canada, some portions are underwritten by Chubb Insurance Company. Customers owning real or personal property may have policies that provide similar coverage elements (check your policies). Any questions, call 1-800-528-0463, ext.672045. File a claim online or call 1-800-528-7134 (USA), 1-800-661-1069 (Canada).

All of the protection packages cover loss of use of the rental equipment. Authorized drivers or permissive users are also covered as long as they are at least 18 years of age and have a valid driver’s license.

Have questions about or need help with Safemove®, Safemove Plus®, Safetow® or Safetrip®? Contact a damage coverage specialist